FREQUENTLY ASKED QUESTIONS
What is the best way to buy tickets for Jazz Middelheim? Where is the festival located? How do I get there the easiest? What can I eat there? How do I pay for my food and drinks? What is the program of the jazz lunches? I would like to help out at the festival, where do I register? Are overnight stays possible? I stick around in Antwerp, what do I see, what do I eat?
You will find all the answers to these questions and more in the practical information
During the festival
What can I bring along?
A small backpack is allowed but may be checked at the entrance. Weapons, drugs and dangerous objects are prohibited. Food or drinks are not allowed (we have bars and foodtrucks) except a bottle of water (no glass) and baby-food. (more information can be found here)
Come rain come shine
Be sure to bring sunscreen and if necessary, rainwear. The concert tent provides shelter, but the side walls are open and most of the grounds are not covered. Nights get chilly in August.
We try hard to create a crystal-clear sound at a pleasant volume but earplugs are available at the information booth if needed.
Are lockers available?
There are no lockers or checkrooms for visitors. So don’t make it too hard on yourself and don’t carry too much.
Can I talk during the concerts?
Out of respect for the musicians and other visitors, we ask you to be as quiet as possible during the concerts, especially in the concert tent and right next to it.
Do you want to have a chat? Great! Take a seat on the terraces a bit further away from the concert tent or wait until the concert is over. This way everyone can fully enjoy the festival.
Are children welcome?
We are a family festival, so children are most welcome. Children up to 3 years old can enter for free. 4 to 12 year-olds enjoy the children’s rate of 8 €.
The children’s entertainment on site is included in the children’s tickets.
I‘m coming to a seated festivalday, are the seats numbered?
The seats in the concert tent are not numbered. You can sit wherever you want, except in the area reserved for VIPs.
I’m visiting on Friday or Saturday, can I have a seat during the concerts?
There are no seats provided in the concert tent on these days. Due to safety reasons, we cannot allow visitors to put chairs in the tent. Seats are available just outside the tent. We also do provide an area for wheelchair users and their companions that is also open to pregnant women and people who have trouble standing.
Are the concerts seated or not?
Friday, August 12: standing places only
Saturday, August 13: standing places only
Sunday, August 14: seated places only
Monday, August 15: seated places only
When do the doors open?
Friday 12 august: 1.30 p.m.
Saturday 13 august: 1 p.m.
Sunday, August 14: 1 p.m.
Monday, August 15: 12:00 p.m.
Is the festival wheelchair accessible?
Yes! If you need assistance to visit the festival, you can request a free ticket for your companion.
Do you need help on site? Do not hesitate to address our staff.
You can find more information about this topic under ‘Accessibility‘.
Do you have a VIP-ticket? Please contact us to check if your VIP area is accessible or how to provide access (firstname.lastname@example.org).
Do I have to print my ticket?
No. We can scan your ticket from your smartphone or a print. Have the ticket ready when you approach the entrance to get in quickly.
Are there any corona measures applicable?
Vaccination certificates or negative coronation tests are not required to gain access to the festival. Mouth-nose masks are not required anywhere on the grounds but you are free to wear one if you prefer to.
If you have symptoms of corona (sore throat, cough, feverish…) or feel ill, we ask you to stay at home and pass your ticket to someone who is not ill.
Toilets on Jazz Middelheim are free of charge. Some are accessible by wheelchair. Please, help us keep these facilities clean and inform our staff if something is not right so we can solve it quickly.
Urinating in the park is not allowed. Those who do so will be escorted off the festival grounds.
Can I leave and re-enter the festival grounds during the day?
Yes, you will get a wristband as you enter the festival. This bracelet will allow you to leave and access the festival grounds during the rest of the day. Always keep this bracelet on and do not try to loosen it. Without a valid and intact festival bracelet, you will no longer have access to the festival grounds or concerts.
Where does the festival take place?
Park den Brandt, Beukenlaan 20, Antwerp (Wilrijk)
All information about the festival location can be found at ‘Location and site‘.
How to get to Jazz Middelheim?
All roads lead to Rome but the best way to get to Jazz Middelheim can be found via ‘Access‘.
I would like to help out at the festival. Where do I sign up?
Cool! Mail to email@example.com to get more information and register as a volunteer.
Can I stay overnight at Jazz Middelheim?
The festival has no campsite but the city of Antwerp has a lot of nice hotels and a campsite. We prefer August, our partner hotel, but feel free to explore the different options Antwerp has to offer.
I like to stay in Antwerp for a while. What can I do, eat, experience?
Turning your visit to Jazz Middelheim into a city trip? Great idea! Here are some tips and suggestions.
What can I eat and drink at Jazz Middelheim?
There’s a wide and varied offer of drinks and food. Overview of foodtrucks and bars + supply
Visitors are not allowed to bring food or drinks, except for a bottle of water and food for a baby.
Why am I charged one euro extra for every drink?
All drinks are served in reusable cups. When ordering, 1 euro deposit is charged per cup.
How do I get the deposit for my cup back?
You can hand in used cups at the bars when placing a new order. The deposit will be deducted from the total amount of the new order. Don’t you want to order anything else? Submit the cups to the return points to have the deposit credited to your account.
Keep in mind that it may take a few days for the transactions to be processed and the money to be in your account.
How do I pay for food and drinks on site?
At all sales points, foodtrucks and bars bank cards (master card, maestro, VISA) are accepted. Payments with cash are not possible. If you have no bank card available, you can ask for a rechargeable card at the information point and pay for it with cash.
Can I bring my own food and/or drinks to the festival?
We don’t allow visitors to bring their own food and beverages*. The catering is an important part of our revenue, needed to pay for the festival, the artists and crew.
*except baby food and special diet meals
What is the exact line-up?
The full line-up can be found on https://jazzmiddelheim.be/en/program/. Keep an eye on this page for adjustments and additions. We also regularly announce new names on our social media.
Where can I find the program of the day?
The program with all information can be found on https://jazzmiddelheim.be/programma. Keep an eye on this page for changes and additions or subscribe to our social media pages and newsletter to not miss a thing.