We want everyone to feel welcome at Jazz Middelheim. The venue is made accessible for people with limited mobility and assistants of people with special needs get a free ticket.
Tickets for children aged 4 to 12 are only € 8,00 and include access to the kids-area with professional animators.
We make sure the terrain, the concert tent and toilets are accessible by wheelchair. Please note that the festival venue is a park and that not all areas may be easily accessible due to the terrain or weather. Feel free to ask our crew for assistance.
Additional parking spaces are provided for people with disabilities. These are located on public roads and cannot be reserved.
Assistance dogs are welcome at the festival. Tap water for your assistant dog is available at the toilet-area.
Pets, no matter how cute or well behaving, are not allowed at the festival.
People accompanying someone with a disability get a free ticket under the condition of:
- A reduction in self-efficacy of at least 12 points according to the manual for the evaluation of the degree of self-efficacy.
- A permanent disability or incapacity for work of at least 80%.
- A permanent disability directly attributable to the lower limbs of at least 50%.
- A complete paralysis or amputation of the upper limbs.
- An integration allowance category III or higher.
How to get the ticket for the assistant?
Purchase a regular ticket for the disabled person. Email the ticket with a clearly legible image of your disability certificate to firstname.lastname@example.org. We will send you an extra ticket per email. Please, make the request for this companion ticket asap. Things get busy the last days before the festival so the follow-up may take several working days.
Wheelchair users and companions can use the designated area at the front of the concert tent, both during seated and standing concerts.
The festival has lots of tables and chairs for the visitors. If you prefer to bring your own folding chair, you can. However, for safety reasons you are not allowed to take your own chair into the concert tent. Moving chairs from the terrain into the concert tent is also not allowed.
Please keep exits and runways free of chairs.