FREQUENTLY ASKED QUESTIONS
What is the best way to buy tickets for Jazz Middelheim? Where is the festival located? How do I get there the easiest? What can I eat there? How do I pay for my food and drinks? What is the program of the jazz lunches? I would like to help out at the festival, where do I register? Are overnight stays possible? I stick around in Antwerp, what do I see, what do I eat?
You will find all the answers to these questions and more in the practical information
Program
What is the exact line-up? Will we get a detailed program?
The full line-up can be found on https://jazzmiddelheim.be/en/program/. Keep an eye on this page for adjustments and additions. We also regularly announce new names on our social media.
Tickets & Vouchers
Can my vouchers be exchanged?
Covid-19 has made sure that no festival could take place in the way it was planned. That is why the festivals were given the opportunity to convert the purchased tickets for this year into vouchers. This regulation is applied by all Belgian music festivals, and it has also already been ratified in a ministerial order to protect the festival sector and the music industry as a whole.
Is there a possibility to give a ticket as a gift?
It is certainly possible to give a ticket as a gift. You must enter the email address of the lucky person, and we will send him or her an email with the ticket to enjoy the festival.
Can I still exchange my tickets?
You can send an email to tickets@jazzmiddelheim.be
Can I still cancel my purchase?
It is not possible to cancel your purchase. If you have any questions about this, you can send an email to tickets@jazzmiddelheim.be
During the festival
Can I get food and drink at the festival?
Can I bring my own food and / or drinks to the festival?
Is it possible to come to the festival in a wheelchair?
Can my vouchers be exchanged?
Is there a possibility to give a ticket as a gift?
Can I still exchange my tickets?
Can I still cancel my purchase?
Are lockers provided at the festival?
Can I chat during the concerts?
Are children also welcome?
How can I buy food and drinks at the festival?
You can order food and drinks at the bar or at the foodtrucks. There will be no table service. Payment terminals are foreseen at the bars.
I am coming to a seated concert, are these seats numbered?
We do not provide numbered seats, you can sit where you want.
I am coming to a standing concert, is there somewhere I can sit down?
No seats are provided in the concert tent during standing concerts. We do provide several seats on the festival grounds.